Glossary of Care Terms

Glossary of Care Terms

When seeking Care provisions you will come across a number of unfamiliar terms. Below we have listed some of the more common terms and a brief explanation. Should you require further assistance, please contact our helpful team on 01604 636980 or email [email protected]


Written agreement between the care provider and care receiver setting out the terms and conditions of the care. In other words, what is to be included in the care provision.

Alzheimer’s disease

A progressive form of dementia causing memory loss and a deterioration in intellectual capability

Assessed needs

The needs of an individual as determined by an assessment


The process of identifying the needs of an individual.

Care assessment

As above, but with the emphasis on the impact to their care needs.

Care co-ordinator

A member of office staff responsible for liaising with all parties who are responsible for your care

Care Manager

The person ultimately responsible for ensuring that all aspects of your care are carried out and co-ordinating the actions of everyone involved.

Care Plan

A written statement detailing the specific care that a person needs to receive. This should be reviewed regularly and updated as necessary.

Care Quality Commission

The CQC regularly inspects and reports on Social Service care in England. Its aim is to make recommendations and improvements.

Chronic Illness

A chronic illness is a disease that causes regular episodes of incapacity so that a sufferer requires regular care and support.

Cognitive Impairment

The failing of a person’s long or short term memory resulting in confusion and disorientation.


A chair assisting someone with their toilet needs.


A group of symptoms relating to the ongoing decline of the brain. The most common of these is memory loss.

Domiciliary Care Agency

An agency providing care to people in their own homes.


A piece of apparatus used to lift patients in and out of bed.

Intermediate care

Short term care provided to allow you to recover mobility after a temporary incapacity.

In Home Care

Where care is provided in the home of the carer.

Live-in care

This is where the carer lives in the care receivers’ home.

Medication Support

The act of encouraging the patient to apply his or her own medication

Occupational therapist

These help patients to rediscover lost skills or learn new skills following a period of incapacity.


The results of the care that an individual has been receiving over a period of time.

Out of Hours service

A service operating outside of regular office hours to provide support and guidance or to reroute the caller to a more appropriate source of help.

Palliative care

The provision of care to someone with a life limiting illness.

Personal Care

Referring to the helping of people with washing, dressing, feeding and toileting needs.

Respite care

Short term care, typically required after a stay in hospital or to give a full time carer a break.


A re-assessment of an individual needs after a period of time receiving care.

Risk assessment

The assessment of an individual’s ability to manage routine daily tasks without being of risk to themselves or others.


The process of responding to concerns that an individual is being, or at risk of being, abused, neglected or harmed.

Support Worker

Someone whose job it is to look after patients in care.

We hope you have found this Glossary of Care Terms helpful. If you have any further queries please feel free to contact us on 01604 636980 or email [email protected]